Hosted Lync Frequently Asked Questions

Simply put, Hosted Lync 2013 is the best release of Microsoft’s advanced messaging and collaboration application ever! Hosted Lync makes it easy for people to communicate wherever they are, and the launch of the 2013 version made it even better by including;

    • Multi-user HD video in Lync Meetings. Meeting attendees to see up to 5 live video streams and meeting content including application, desktop, and PowerPoint sharing. It also supports a wide range of endpoints so you can participate on your favourite device!

    • Skype connectivity. Now your users can add their Skype contacts list and see their online presence and chat with them via instant messaging and voice.

  • Up to date mobile and web clients. Lync can use the latest Windows platforms to deliver a seamless, touch-first experience with the new Lync app for Windows 8 & Windows RT. Microsoft have also improved the Windows Phone, iOS, and Android mobile clients and the PC/Mac web applications with voice and video over IP capabilities.
The short answer is yes, after you log in you can access and use everything you need from a single window and the interface is designed with ease of use in mind. The new tabbed conversations feature also makes it really easy to maintain multiple IM Chat, video and voice conversations at the same time with a single click.
Cloud4’s Hosted Lync uses highly secure 2048-bit encryption so you can chat, share your desktop and conduct interactive white boarding sessions knowing your safe and secure.
When you subscribe to Hosted Lync with Cloud4 our experienced team will do most of the work for you. We’ll setup your users and service according to your requirements and provide you with the links you need to download the client applications for whatever device you are using. Then all you have to do is login!

If you need support our team are here to help you.
Well that all depends on your business and what you want to use Lync for. We have 3 very easy to choose from plans to make this easier for you. If you just want the basic features of Lync then our Premium plan will suit you. If you want to make use of all the professional conferencing features of Lync then you need to select the Professional plan.

Finally if you are looking to unlock the full power of Lync including Lync Enterprise Voice and be able to make and receive calls both internally and externally over the PSTN and mobile networks then you need to select the Enterprise plan.

If you need any help in deciding what plan suits you best our team are always happy to help you.
Yes, when you make or receive external calls these are delivered over the traditional public network or PSTN. Charges apply for these and calls made to mobile numbers, but as Cloud4 is also one of the UK’s leading business VoIP providers we have some of the best deals and call rates available to further reduce your costs.

Why Choose Cloud4?

  • UK Hosted in ISO-27001 Datacentres
  • 30 day money back guarantee
  • Exceptional UK customer tech support
  • Great Value Vs our competitors

What Our Clients Say ?

“Luckily I found Cloud 4 who made the changeover, phone setup etc problem free. First class customer service, always a human being to talk to, lots of space and excellent spam filter”

Melanie Pursglove

Who is Using Cloud4 Computers?

Community Action Logo
Collins Building Solutions Logo
cre8 Logo
Suffolk Acre Logo
Simple Solutions Logo
Magic Lantern Logo
Verco Logo