Hosted Servers Frequently Asked Questions

All you need to do is visit our dedicated servers page on the website, select the level of server that suits your requirements and click on the Buy Now option. This takes you to the new order page. All you need to do is complete your details, select the server you want and add either 25gb or 50gb or extra backup, and submit your order.
Typically all our standard server configurations will be set up within 1 business day. Factors contributing to longer setup times may include server add-ons, custom configurations or addition of applications.
Yes, you can upgrade your server to a larger plan at any time. You may also "add-on" additional hardware, software, and features to your server as required.
RAID, or Redundant Array of Independent Disks, is a method for striping your data across multiple hard drives, then linking the disks so that the operating system on your server views them as a single drive. We offer RAID for your hard drives in 3 different configurations with our Dedicated Servers:

RAID-1: This type of RAID uses a method of data storage known as mirroring. This refers to the fact that every piece of data is written to at least two disks. As a result, RAID-1 offers a high degree of data security, but has a slight performance decrease because it requires capturing all data on two disks. You can purchase backup for your server as well to further improve your data security.
Cloud4 manages the functioning of all dedicated server hardware components and will replace any failed component at no cost to you. Hardware repair/replacement will begin immediately upon identification of any hardware issue or failure. Hardware is defined as the Processor(s), RAM, Hard Disk(s), Motherboard, NIC Card, and other related hardware on the host server.
Cloud4 Dedicated Servers offer control over all aspects of your server. It is the equivalent of root access. However, true root access of your server is managed by Cloud4.
Yes, we monitor our Data Centres and servers 24 hours a day, 7 days a week, and 365 days a year.
Cloud4 staff will pre-install the base operating system on the server in its default configuration, assign it to an IP address then connect it to the network so that you can access it remotely. All further software installation, configuration and administration work is the responsibility of the customer. However, if you would prefer Cloud4 do offer various support services as options on your package. Our highly skilled staff will also be available to provide ad-hoc support for an hourly rate.
Cloud4 are dedicated to security, and believe that no Internet site should be without firewall protection. We utilise advanced Cisco firewalls that protect our entire network, and that includes your server. This means we don’t need to charge you like many of our competitors.
  • Improved performance over shared VPS
  • Dedicated operating system
  • Improved security
  • Can install custom and specialised software
  • Full control over your own server environment
What is included in a dedicated server hosting package?

  • Your own server located at one of our secure UK datacentres
  • Internet connectivity to the server via our 10gb private network
  • Cisco Firewall protection
  • Unlimited bandwith
  • 2 fixed IP addresses (more available on request)

Why Choose Cloud4?

  • UK Hosted in ISO-27001 Datacentres
  • 30 day money back guarantee
  • Exceptional UK customer tech support
  • Great Value Vs our competitors

What Our Clients Say ?

“Luckily I found Cloud 4 who made the changeover, phone setup etc problem free. First class customer service, always a human being to talk to, lots of space and excellent spam filter”

Melanie Pursglove

Who is Using Cloud4 Computers?

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