Enterprise level clients have disaster recovery procedures as a matter of course. When you have thousands of clients, and the pressure of regulatory compliance, it would be unthinkable to operate IT systems without some kind of ‘plan B’ in place. For the smaller business, disaster recovery features less prominently in the IT strategy; many don’t have a plan at all.
In fact, SMEs are more vulnerable when outages occur, since it doesn’t take much to wipe out critical systems. If your computer updates itself and the result isn’t pretty, could you feasibly continue – ‘business as usual’ – the next day?
The Bare Necessities
Your idea of essential services will vary from your peers’, but there are a few systems which every business needs to be up and running. Remove any of these tomorrow, and the whole house of cards would come crashing down:
– Telephone systems
– CRM systems
– Desktop operating systems
– Vital infrastructure (such as the internet connection that links you to the outside world)
You might assume that you have a fairly good handle on things, given that you oversee and run all of these systems yourself. Unfortunately, this can leave you wide open to unexpected disruption, and your competitors will not fail to take advantage if your customers are forced to look elsewhere.
Affordable Disaster Recovery
For small businesses, running your IT as lean as possible is key to managing cost. While it would be nice to have spare servers, internet connections and computers lying around, that isn’t practical for the vast majority.
Cloud computing has made disaster recovery much more accessible, and that’s mainly because of the huge economy of scale. If you use hosted services, you can purchase a tiny share of overall capacity, but benefit from the same comprehensive disaster recovery plans as bigger clients. The secondary benefit is that someone else handles the technical side for you.
Take email for example: it’s probably the most crucial system in a business’ lifecycle. Let’s say your mailbox is corrupted. If that mailbox is located on your local server, you own the problem, and your email won’t work until it’s resolved. If you use a service like hosted Exchange, your mailbox is stored remotely on your service provider’s server; they are responsible for its uptime.
The hosted Exchange provider continually monitors and scans that mailbox for viruses. It’s less likely to experience a problem because it’s proactively managed and secured. But if the worst happens, the host’s cloud-based infrastructure means it can bring another copy online. You didn’t have to pay for another server, or find an out-of-hours engineer to sort it out.
There are other good examples of cloud infrastructure providing disaster recovery. The hosted desktop is a good one. Unlike your local desktop, the hosted desktop is stored remotely, backed up several times, and can be replaced with a clone if the worst does happen.
Small businesses know that disaster recovery plans are expensive. That’s no reason to ignore the threat and hope it goes away. By moving towards a cloud-based infrastructure, you can automatically protect yourself against the risk of DR, ensuring continuity in the services that matter most.
Cloud4 helps thousands of businesses reach their full potential with affordable, innovative cloud services. If you don’t have a disaster recovery plan, don’t wait until the worst happens. Contact us today, and we’ll talk you through the options.