|Outlook Online Access|
|Mail, Contacts and Calendar Sharing|
|Activesync Mobile access|
|Email Archiving||Life of Mailbox||Life of Mailbox||Life of Mailbox|
|24/7 UK Based Support|
|Version Options Available 2016/2013||2016||Both||Both|
|Buy now||Buy now||Buy now|
|Storage and Access|
|Spam and Virus Firewall|
|Control Centre Access|
|Domains Per Company||3||10||Unlimited|
|UK ISO-27001 Certified Datacentres|
|24/7 Email Support|
|Daytime Telephone Support|
|Migration Support Available2|
|Life of Mailbox Email Archiving|
|Desktop Email Compatible (e.g. Outlook)|
|Setup, Migration and Subscription|
|Minimum Subscription (Months)||12||12||12|
|30 Day Money Back Guarantee|
|Mailbox Setup Costs||£1.79||Free||Free|
|Buy now||Buy now||Buy now|
The setup is really simple and we’ll handle everything for you. Once you complete our straightforward setup form, we will create your mailboxes exactly as you ask us to. Once this is done, we can handle the DNS change for you or send you the relevant details. Our Technical team will be there for you throughout the entire process, making setup seamless.
All of your email data is backed up using two different methods: Database Level Backup and Archiving Backup.
Method: We use Microsoft DPM (Data Protection Manager) technology to backup all exchange databases.
Purpose: This allows us to restore individual databases in case of corruption or email deletion.
Retention: We keep full mailbox backups for 30 days.
Method: Every email is journaled to a SQL database.
Purpose: This allows users to log on to the archive to restore individual messages directly.
Retention: Indefinite as long as user stays on the system; archive is emptied 90 days after a user is removed from the system.
Yes, there are multiple ways in which mail can be migrated. If you are comfortable performing the migration yourself, we can provide all of the tools you need to do this and we’ll be on hand if you require assistance. If you prefer us to handle the migration, we’re happy to take control and plan this with you. Some of our clients’ preferred methods of migration include:
MigrationWiz is the fastest and easiest way to migrate mailboxes across platforms. In addition to mailboxes, quickly and easily migrate public folders, documents, archives, and PSTs – all while keeping file hierarchies intact.
MigrationWiz utilises the fastest data farms on the planet, performing migrations as fast as the source and destination servers will allow, whilst allowing users to retain the ability to send and receive email throughout the process.
A Manual Remote Migration is ideal for clients with 1-25 users. The method is effective but it can prove to be time consuming as each user is migrated one-by-one, locally through Outlook. The time this takes will depend on the size of each mailbox and the availability of users.
With over 750 Manual Remote Migrations completed, this method still proves to be effective, both on performance and cost.
The Ship & Return Hard Drive method is effective for clients that have their own Exchange Server in-house. Using this method will gather all the data we need but timescales are completely dependent on how much data is on the Exchange Server and courier availability.
It can be used for clients who don’t have an Exchange Server and you can backup individual mailboxes, although this does take longer.
The PST Import/Export method is very similar to the Manual Remote Migration and is ideal for clients that you have access to and can reach on-site. The method is effective but it can prove to be time consuming as each user is migrated one-by-one, locally through Outlook. The time this takes will depend on the size of each mailbox and the availability of users.
Absolutely none! The new mailboxes are setup whilst you are still using your existing system, and we’ll plan the switchover at a time that suits you. Once mail is flowing to your new mailboxes, we can import the historic email.
"Very happy with the service we receive as an organisation. Help-desk staff always very helpful and when required are able to give instructions in the simplest of terms."
"Our business has benefited from working with Cloud 4 ICT. Everything always runs smoothly, communication is excellent and any problems we've ever had (hardly any!) have always been sorted out very quickly."
"I have used Cloud4 for the past three years and have found their exchange email service excellent. We almost never receive spam as the filtering system is really precise. I have always had a quick response to any queries."
"Cloud4 provides first class, personal service that they have tailored to meet our needs. They also keep in contact with us to ensure that they continue to provide what we need, and keep us up to date with new service developments."
“Cloud4 looked after me even though I was a sole trader at the time. I contacted them, and they looked after me as if I was a large enterprise and have continued to do so as we’ve grown. I would recommend them to any company, big or small”.
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