|Concurrent call per number (inbound)||3||3||3|
|Internal Numbers Included (up to 100 available)||30||50||80|
|FREE VoIP-VoIP Calls|
|Contract Term 12 months|
|999 Emergency Services Access|
|Voicemail Notification via SMS or Email|
|Online call logs and invoicing|
|Online Contact Directory|
|Customised CLI (caller line ID)|
|Time of day Routing|
|Music on Hold|
|Managed Setup Service available Please ask for custom quote|
|Buy now||Buy now||Buy now|
|Multi User Additional Number||Use this package on existing Multi-User VoIP packages for a simple and cost effective way of routing a more 'professional' number (e.g. an 0845 number or a 'golden' number in your own area code) to any existing Multi-User VoIP number.||£3.99||£3.99|
|Multi User Personal Number||Get a block of personal (or DDi) numbers from as little as £1.25 per number per month.||£1.25||£1.25|
|Fax-to-Email||Any UK number - 650 Area codes. Faxes delivered to you via Email as a PDF. Instant Setup!/td>||£10.00||£3.99|
|Emergency Services CLI||If you have users at more locations than you have incoming numbers, Get extra numbers so that you can create more locations||Free||Free|
|Buy now||Buy now||Buy now|
Like all technology solutions, the devil is in the detail, so yes Hosted VoIP today is as reliable as a fixed line service providing it’s planned and deployed correctly. Our team has been delivering and supporting quality Hosted VoIP for over 10 years, so we know a thing or two about getting it right.
Our Hosted VoIP is hosted exclusively in our ISO accredited, UK datacentres. All of our datacentres are fully secure locations, with no allowance of any unwanted access. All of the datacentres we use are ISO 27001 certified and work on uninterruptible power, meaning that even with a full power outage, they have on site resources to last a further 7 days. Our datacentres offer state-of-the-art fire protection using VESDA systems and FM200 gas suppression. The sites are protected from intruders by a long list of security precautions including secure gated access, and sites are manned 24 hours a day with full protection.
Simply put, yes. VoIP can be optimised from many different angles that benefit you when it comes to price. Users can make cheaper international and local calls using VoIP, although price often comes down to working out yourself what you use your phone for and for how long; there is no definitive answer for everyone as each individual user differs. As experienced hosted VoIP providers we can recommended a solution to suit your use requirements. For more information about choosing the right package our friendly and experienced team is here to help.
When setting up Hosted VoIP, you’ll need to consider a few initial points:
If you have an existing number that they wish to retain, this will need to be ported across. The port generally takes 7-10 days to be completed but can be longer or shorter in some circumstances.
You can use your existing handsets providing they are compatible with our Hosted VoIP solution. Alternatively, we can provide new handsets fully configured and ready to plug in.
Our Hosted VoIP is charged per plan, not per user. For example, 1 plan can receive 2 to 3 inbound calls at any one time. Outside of the standard plans, clients can bolt-on packages for call bundles if required. The best way to measure whether a call bundle is required is to review a previous bill to see how many calls you make, and typically the numbers you dial. If it would work out more cost effective for you to have a call bundle, we will recommend that to you.
Once we have all of the information required, we’ll pass this to our Technical team who’ll configure the handsets (if required) and your account on the Hosted VoIP portal.
"Very happy with the service we receive as an organisation. Help-desk staff always very helpful and when required are able to give instructions in the simplest of terms."
"Our business has benefited from working with Cloud 4 ICT. Everything always runs smoothly, communication is excellent and any problems we've ever had (hardly any!) have always been sorted out very quickly."
"I have used Cloud4 for the past three years and have found their exchange email service excellent. We almost never receive spam as the filtering system is really precise. I have always had a quick response to any queries."
"Cloud4 provides first class, personal service that they have tailored to meet our needs. They also keep in contact with us to ensure that they continue to provide what we need, and keep us up to date with new service developments."
“Cloud4 looked after me even though I was a sole trader at the time. I contacted them, and they looked after me as if I was a large enterprise and have continued to do so as we’ve grown. I would recommend them to any company, big or small”.
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